Delete Your EyeLex Account

This page explains how to request deletion of your EyeLex account and the personal data associated with it.

How to request deletion

Email us

Send an email to support@fiscalox.com from the email address registered to your EyeLex account. Use the subject line “Account deletion request” and include:

• Your full name as registered in EyeLex
• The registered email address
• (Optional) Your firm name

What gets deleted

When your account is deleted, the following are permanently removed from our systems within 30 days:

• Your user profile (name, email, phone, password hash, firm details, bar council number, advocate code, Google account identifier)
• All matters / cases you created (case numbers, court details, parties, notes, hearing dates, status)
• All client records you added (names, contact details, PAN, CIN)
• All documents you uploaded to matters (stored in our Amazon S3 bucket)
• All bank-account / payment-instruction details you entered
• All invoices you generated

What we may retain

Some data is retained, in anonymised or de-identified form, only where required by law:

• Invoice and tax records — retained for up to 8 years to comply with Indian tax regulations (Income Tax Act, GST Act). These records are stripped of personally identifying information where possible.
• Backup snapshots — automated database backups may contain your data for up to 35 days after deletion, after which they are overwritten by the normal backup rotation.
• Server logs — request logs (without your account data) are retained for up to 90 days for security and abuse-prevention purposes.

We do not retain your matter documents, client lists, or password after deletion.

Questions

If you have any questions about deletion or your data rights, contact:

You may also escalate complaints to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

Back to Privacy Policy